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Call tracking is another feature that is not specifically related to QoS
monitoring or fault monitoring, but that is important to solution manageability.
With this feature, you can:
•
track calls that fit defined profiles and collect data for later trend analysis
•
monitor individual extensions in real time
•
have alarm notifications sent to pagers or workstations for calls that
fit specified profiles
Communication Server 1000 Telephony Manager can perform some
alarm-management functions and is a trap receiver for the voice products
it supports. It polls call servers, through SNMP, for additional alarms
that are not sent as traps. Alarms can be received from the CS 1000.
Communication Server 1000 Telephony Manager can display fault
information locally and also send the traps on to ENMS, Vivinet Manager, or
other management platforms.
Monitoring and reporting with NetiQ Vivinet Assessor, Vivinet
AppManager, and Vivinet Diagnostics
Vivinet Assessor is a Network Health Check and diagnostics tool. The
software also has a number of features for the ongoing monitoring and
reporting of issues. You can install Performance Endpoint agents on laptops
that have WLAN interfaces, to monitor the performance and quality of the
WLAN. Send this data to the Vivinet Manager for reporting and analysis.
You can configure the agents with a schedule for generating VoIP traffic to
run spot checks on the ability of the network to support VoIP at required
quality levels.
Vivinet AppManager is a product that can be purchased separately and
used in conjunction with Vivinet Diagnostics to provide detailed service-level
monitoring, reporting, and troubleshooting in a diverse networ k environment.
For the CS 1000, Vivnet AppManager provides information about the
percentage of devices available versus unavailable, health of interfaces,
Voice Call Quality and QoS for Signaling Server, and Voice Gateway Media
Cards. AppManager also provides summary analysis for data loss, jitter,
latency, and R-Value.
Vivinet Diagnostics is a product that can be purchased separately and used
in conjunction with Vivinet AppManager. After Vivinet AppManager receives
a call-quality alert from a Nortel voice system such as a CS 1000 or BCM
for a call in progress, AppManager generates an alert.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 01.02 Standard
Release 5.0 15 June 2007
Copyright © 2004-2007, Nortel Networks
.