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132 Troubleshooting
Message Description Action
Invalid ID Info The VPN server did not
recognize this user.
Make sure that the local ID
(KEY ID) entered in the handset
matches the key ID in the VPN
server. For a Contivity VPN
server, the local ID must match
the username.
Multiple SVP Svr
yyy.yyy.yyy.yyy
y...y = WLAN IP Telephony
Manager 2245 IP address
Handset received responses
from multiple WLAN IP
Telephony Managers 2245;
displays the IP address of
one responding WLAN IP
Telephony Manager 2245.
Happens if the handset is
reconfigured to use a different
WLAN IP Telephony Manager
2245 and then powered-down
before the previous server
has had time to determine
that the handset is no longer
connected to it. The problem
usually corrects itself in about
30 seconds.
Must upgrade SW! Handset software is
incompatible with the hardware.
Download new software from
the Nortel site.
See "Updating software" (page
114).
Net Busy xxxxxxxxxxxx x...x = AP MAC address
Handset cannot obtain
sufficient bandwidth to support
a call; displays the MAC of the
failing AP.
Try call again later.
No DHCP Server Handset is unable to contact
the DHCP server.
Check that DHCP is operational
and connected to the WLAN or
use Static IP configuration in
the handset.
No ESSID
(For the WLAN Handsets
2210/2211/ 2212 only.)
Attempted to run the site survey
application without an ESSID
configured.
Let the handset come
completely up. Statically
configure an ESSID in the
Admin menu.
No SSID
(For the WLAN Handsets
6120/6140 only.)
Attempted to run the site survey
application without an SSID
configured.
Let the handset come
completely up. Statically
configure an SSID in the Admin
menu.
No Func Code Handset software download
files are incorrect or corrupt.
Reconfigured the handset to
gain access to the WLAN and
download new code.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 01.02 Standard
Release 5.0 15 June 2007
Copyright © 2004-2007, Nortel Networks
.