Filter
Top Products
P A Y C L O C K U S E R ’ S G U I D E
61
Software Troubleshooting
The following section contains common questions and problems as
well as their appropriate resolutions.
To view a complete list of common problems and their solutions
please visit our knowledge base located online at:
http://support.lathem.com
Issue
Resolution
What is the password to
login to the software?
The default password is “lathem”.
If you have changed the default password, and can’t
remember your new password, contact the help desk
for assistance in resetting your password.
How do I add a missing
punch?
See page 53 - Maintaining Employee Timecards.
How do I export pay
period data?
See page 59 - Exporting Data.
How do I close a pay
period?
See page 60 - Closing the Pay Period.
How do I change
PayClock to a multi-user
system?
See page 17 - Appendix A - Setting up a Multi-User
System.