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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 65 of 73
NEW OPTION
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“CO Provides Progress Tones” T1
Programming Flag
As shown above, the “CO Provides Progress Tones”
flag was added to the Trunk Programming — T1 Pro-
gramming screen. This flag is used for T1C and T1/PRI
boards only.
This flag was added because, when the AXXESS Sys-
tem provides local ringback, some central offices take
too long to send the AXXESS System the connect mes-
sage when a call is received. (This isparticularly true in
the UK.) When the CO connects a call too slowly, the
AXXESS user can answer before the caller is on the
line, causing the caller to miss the greeting (such as
“Welcome to Inter-Tel. How may I help you?”).
If this flag is enabled, the AXXESS System does not
provide local ringback. Instead, the AXXESS connects
the call to the line and the caller hears CO ringback.
That way, when the called party answers, the calling
party is already on the line.
The flag is shown disabled in the sample screen above,
because it is disabled by default. Most sites will not re-
quire this flag and it is best to leave it disabled unless
the delayed-connect problem occurs.