Inter-Tel 827.866 Telephone User Manual


 
ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 25 of 73
System Software Keys
To use the AXXESSORY Talk VisualMail feature, you
must have a software key attached to the parallel port
on the AXXESSORY Talk PC. The software key also
determines the number of users that can be pro-
grammed to use AXXESSORY Talk VisualMail. If the
key is removed, the VisualMail feature will default to
five-user status. Keys are available for the following
quantities of users:
NO.OFUSERS PART NUMBER
5 NO KEY NEEDED
25 827.8703
50 827.8704
100 827.8705
250 827.8706
500 827.8707
1000 827.8708
A user is defined as a mailbox that has VisualMail en-
abled or has a Fax E-mail Address programmed.
The software compares the number of mailboxes pro-
grammed for VisualMail against the user limit of the
software key periodically. It then sends a message
showing the number of users to Avdapmon, which can
be viewed using the Avdapmon utility. Exceeding the
user limit of the software key will disable VisualMail
for all mailboxes. If this happens, there will be a warn-
ing message in Avdapmon and an alarm at the System
Administrator’s station. You must install a higher-limit
software key or disable VisualMail or Fax E-mail Ad-
dresses at some mailboxes to be back within the user
limit. When you are within the limit, VisualMail will
restart automatically.
WAV File Storage Requirements
WAV files require more storage space than Rhetorex
voice files. For example, a 1MB voice mail message
will require 2.67MB as a WAV file. Here are some
sample file sizes for comparison:
DURATION OF
MSG IN
SECONDS
VOICE MAIL FILE
SIZE IN BYTES
WAV FILE SIZE
IN BYTES
30 89,640 239,148
60 180,480 481,324
90 269,568 718,892
120 361,536 964,140
600 1,801,056 4,802,860
Because the WAV files are stored on the customer’s
E-mail server, the customer’s network administrator is
responsible for allotting sufficient space for the mes-
sages.
E-mail Message Format
The E-mail message sent by the voice mail will have
the following components:
To: The TO line will contain the recipient’s E-mail
address.
From: The FROM line will contain the E-mail ad-
dress of the AXXESSORY Talk. If an E-mail Real
Name has been programmed for the AXXESSO-
RY Talk, it will also be shown on this line.
Subject: The SUBJECT line will contain the line
<length of message> Message for MB <number>
from <source>. If the message is marked prior-
ity, the subject line will be preceded by the word
“PRIORITY.” The source of the voice mail mes-
sage will appear as one of the following:
—MB<number>
—x<extension number>
the voice mail system
an unknown caller
an outside caller at <phone number>
NOTE: If the message is from an extension ID or a
mailbox, the programmed username will be shown
inside parentheses after the number. For example:
mailbox 1000 (ADMIN).
Received on: The RECEIVED ON line contains
the date and time that the voice mail was received
by the mailbox.
Priority, Private, or Certified: If the voice mail
message was sent with a delivery option, the body
will contain the line “Message marked <PRIOR-
ITY, PRIVATE or CERTIFIED>.” Note that this is
for informational purposes only and does not affect
on the E-mail message itself. For example, if a
voice mail message is marked for certified deliv-
ery, the sender will receive a confirmation when
the recipient listens to the voice mail message us-
ing the mailbox. However, the sender will not re-
ceive confirmation when the recipient reads the E-
mail.
WAV file attachment: The WAV file attachment
will appear as a file with the name VM.WAV. To
listen to the message, the user must play the WAV
file using multimedia software (such as Sound Re-
corder).