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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
Page 49 of 73
Hunt Group Program Planning Sheet
TO USE: (Make sufficient copies of this page and fill in information for each hunt group.)
Hunt Group Number:
Description:
Username:
Extension Number:
Announcement Station:
Overflow Station:
Recall Destination:
Analog Voice Mail? Yes or No
ACD? Yes or No
Use ACD Agent IDs? Yes or No
Camp On Allowed? Yes or No
Priority Level:
Search Type: Linear or Distributed or Longest Idle or Bal-
anced
Supervisor(s):
Agent ID Program Planning Sheet
TO USE: (Make sufficient copies of this page and fill in information for each Agent ID.)
AGENT ID NUMBER DESCRIPTION