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Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features
OL-23857-01
Retrieving and Sending Messages in VoiceView Express
Listening to Voice Messages
To open your inbox and listen to voice-mail messages:
Step 1 Perform steps in the “Logging In To VoiceView Express” section on page 33 to display the Personal
Mailbox menu.
Step 2 From the Personal Mailbox menu, choose Inbox and press Select.
Step 3 Choose a message and press Select.
Step 4 Press Listen.
Printing a Fax
To print a fax:
Step 1 Perform steps in the “Logging In To VoiceView Express” section on page 33 to display the Personal
Mailbox menu.
Step 2 From the Personal Mailbox menu, choose Inbox and press Select.
Step 3 Choose the fax and press Select.
Step 4 Press Options.
Step 5 Choose 1, Print to Fax Number, then press Select.
Step 6 Enter the extension and press Submit.
Replying to a Voice Message
Note You can request Cisco Unity Express to make a live call to the message sender. See the “Accessing Live
Reply in VoiceView Express” section on page 37.
To reply to a message immediately after listening to the message:
Step 1 To reply after listening to a voice-mail message, press Reply.
Step 2 Choose Reply Via Voice Mail.
Step 3 Say your message, then press Stop. The Send Message menu appears.
Step 4 To send immediately, press Send; otherwise, choose any of the following and press Select:
• Listen to Recorded Message—Play message to be sent.
• Record Again—Switch on the microphone and begin recording. Say your message, then press Stop.
• Edit Recipients—Return to Recipient List menu where you can add or remove recipients.
• Mark as Urgent—Mark or unmark message to be sent.