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Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features
OL-23857-01
Accessing Setup Options
Note Either standard or one of the multiple alternate greetings can be enabled at a time, but all or none of the
state based greetings can be enabled at the same time.
Managing Greetings
Step 1 Perform steps in the “Accessing Cisco Unity Express by Phone” section on page 4 to reach the main
voice-mail menu.
Step 2 Press 4 to access the Setup Options menu.
Step 3 Press 1 to access the Greetings menu. Your active greeting plays.
• To rerecord your current greeting, press 1. See the “Rerecording Your Current Greeting” section on
page 11.
• To turn on or turn off your greetings, press 2. See the “Turning Greetings On and Off” section on
page 11.
• To edit a greeting, press 3. See the “Rerecording Your Standard Greeting” section on page 12 and
the “Rerecording Your Alternate Greeting” section on page 12.
• To hear all greetings, press 8. See the “Reviewing All Greetings” section on page 12.
Rerecording Your Current Greeting
Step 1 After your current greeting plays, press 1 to rerecord your current greeting.
Step 2 At the tone, speak your greeting. When done, press #. Your newly recorded greeting plays.
Step 3 To rerecord, press 1.
Turning Greetings On and Off
Step 1 Press 1 to access the Greetings menu. Your current greeting plays.
Step 2 Press 2 to turn off your current greeting and turn on the alternate greeting (make sure you have recorded
an alternate greeting).
Step 3 Press 3 to turn off your alternate greeting and turn on your meeting greeting.
Step 4 Press 4 to turn off the meeting greeting and turn on your vacation greeting.
Step 5 Press 5 to turn off vacation greeting and turn on your extended absence greeting.
Step 6 Press 6 to turn off the extended absence greeting.
Busy Disabled Busy greeting takes precedence over standard greeting if
the system is busy.
Closed Disabled Closed greeting takes precedence over standard greeting
if business is closed.
Internal Disabled Internal greeting takes precedence over standard greeting
if the call is from an internal extension number.