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Cisco Unity Express 8.0 Voicemail User’s Guide for Advanced Features
OL-23857-01
What to Do When Receiving Notifications by Phone
Step 6 Your newly recorded name plays. Press * to keep it, or to rerecord, wait for the tone and say your first
and last name. When done, press #.
What to Do When Receiving Notifications by Phone
When you receive a call from Cisco Unity Express notifying you of a voice-mail message, you can:
• Enter 1 to turn off voice-mail notification to this phone number. If you disable notification, the
system sends you a voice-mail message to tell you that notification is turned off.
• Enter your extension and PIN to check your voice-mail messages. (This feature must be enabled by
your system administrator.)
• If the notification is part of a notification cascading rule, you can:
–
Press 1 to reject the notification to your number or device. Your notification profile is changed
to reflect this.
–
Press 2 to disable cascade notification function from this subscriber. A notification is sent to the
sender of the notification that cascade notification is disabled for your extension.
Recording a Live Conversation
On receipt of a call, you can initiate the live record function to record the conversation. The recorded
conversation is stored as a message in your mailbox and you can access and manage it similarly to
ordinary messages. The recording function can only be initiated by a subscriber at the subscriber’s
extension location.
Caution See disclaimer statement relating to recording a conversation: DISCLAIMER FOR RECORDING A
CONVERSATION, page 49.
To record a conversation:
Step 1 While in your conversation, press the conference (Confrn) button. The current conversation is put on
hold.
Note Depending on your Cisco IP phone, you may need to press More, then press Confrn.
Step 2 Dial the live record pilot number provided by your system administrator.
The call request is forwarded to the system’s live record pilot number. Cisco Unity Express receives the
request and initiates the recording function.
Step 3 To begin recording, again press the Confrn button.
Note Cisco Unity Express sends periodic beeps to remind participants that the call is being recorded. These
beeps are not part of the recording.