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Calling Features
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 49
Call Waiting
Call Waiting provides these cues to notify you that a new call is ringing on your phone when you are
talking on another call:
• Call waiting tone (single beep)
• An amber flashing line button
Respond to a Call Waiting Notification
To answer the ringing call, press the flashing amber line button or press the Answer softkey to answer
the call. You can also use the Navigation pad and scroll to the call and press the Select button to answer
it. Your phone puts the original call on hold automatically and connects the ringing call.
• If the call is on a different line, you must first press the line button or the All Calls button, if
available, to display the ringing session and then answer the call.
• If the call is on the same line and not visible, as there are many calls, then you must scroll to display
the sessions.
• If a programmable feature button is set up by your system administrator to answer calls, you can
press the feature button to answer a ringing call, regardless of the line of the call or the line that
is currently visible. The phone automatically switches the line to display the call.
Conference
Conference allows you to talk simultaneously with multiple parties.
When you are talking on a call, use Conference to dial another party and add them to the call.
If you have multiple phone lines, you can alternately use Conference to combine two calls across two
lines. For example, if you have a call on Line 1 and a call on Line 2, you can combine the calls into a
conference.
As the conference host, you can remove individual participants from the conference. The conference
ends when all of the participants hang up.
Add Another Party to Your Call to Create a Conference
1. Start with a connected call that is not on hold.
2. Press the Conference button and do one of the following:
–
Enter the phone number for the party you want to add and press the Call softkey.
–
Press a Speed Dial button.
–
Press the Speed Dial softkey and enter a speed dial number, then press the Speed Dial
softkey again.