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Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 19
Phone with Multiple Lines
If you have multiple lines, it is recommended that you use the All Calls button to view all calls on
all lines.
If you handle many calls at one time, it is recommended that you use the Answer button to answer the
oldest incoming call without having to scroll down the call list and select the call.
For more information, see your system administrator.
1
Line label Displays the line phone information.
2
Header Displays the date and time, and information (such as phone number)
about the selected line.
3
Primary line details and
other phone information
Displays information (such as phone number and duration) about a
connected call on the line.
The timer counts the call duration in minutes and seconds (MM:SS)
until the call exceeds 60 minutes. Then the timer counts hours and
minutes (HH:MM).
4
Softkeys Softkey options for the selected (highlighted) call only.
If you select a different call (by pressing a feature button or the
Navigation pad, or by answering a ringing call), the softkey options
may change.