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Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 3
Agent Greeting 42
Answer 42
Answer Your Oldest Call First 43
Auto Answer 43
Auto Answer with Your Headset 43
Auto Answer with Your Speakerphone 43
Barge 43
Add Yourself to a Call on a Shared Line 43
Call Back 43
Set up a Call Back Notification 44
Call Forward All 44
Forward Calls on Your Phone 45
Call Park 45
Park and Retrieve a Call Using Park 46
Park and Retrieve a Call Using Assisted Directed Call Park 46
Park and Retrieve a Call Using Manual Directed Call Park 46
Call Pickup 47
Answer a Call Using Pickup 48
Answer a Call Using Group Pickup and a Group Pickup Number 48
Answer a Call Using Group Pickup and a Phone Number 48
Answer a Call Using Other Pickup 48
Call Waiting 49
Respond to a Call Waiting Notification 49
Conference 49
Add Another Party to Your Call to Create a Conference 49
Join Calls Together in a Conference 50
Swap Between Calls Before Completing a Conference 50
View Conference Participants 50
Remove Conference Participants 50
Divert 51
Divert a Call 51
Do Not Disturb 51
Turn DND On and Off 52
Extension Mobility 52