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© SAMSUNG Electronics Co., Ltd. Page 4-1
Business Feature Package
This chapter describes various features of the OfficeServ 12 system as follows:
9 SYSTEM FEATURES
9 STATION FEATURES
9 DISPLAY FEATURES
9 SAMPLE SMDR PRINTOUT(WITHOUT CALLER ID)
9 SAMPLE SMDR PRINTOUT(WITH CALLER ID NUMBER)
9 SAMPLE UCD REPORT
9 UCD CALL STATISTICS
9 UCD AGENT STATISTICS
9 SAMPLE TRAFFIC REPORT
9 TRAFFIC REPORT OVERVIEW
9 SAMPLE ALARM REPORT