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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-10
This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination
station may redirect the call back to the forwarded station by using the transfer
feature. The forwarded station user can continue to originate calls as usual. If no
button is programmed as Forward All, the TRSF button lights steady when a Forward
All condition is set.
BUSY
This feature forwards all calls only when the station set is busy. The station user can
originate calls as usual.
NO ANSWER
This feature forwards calls that are not answered within a preprogrammed time.
The user can originate calls as usual and receive call if present. The timer is
programmable on a per-station basis to allow for differences in individual work habits.
BUSY/NO ANSWER
This feature allows the station user to use both types of forwarding simultaneously,
provided the destinations have already been entered in the usual manner.
FORWARD DND
This feature works with the Do Not Disturb feature. This allows calls directed to a
station in Do Not Disturb or One Time Do Not Disturb to forward immediately to
another destination.
FOLLOW ME
This feature allows the user to forward all calls from another station to the user’s
station or change the forward destination to the user’s current location.
TO VOICE MAIL
Each station may be programmed to allow or deny the ability to forward intercom calls to
voice mail. When denied, valuable message time in the voice mail system can be saved.
PRESET DESTINATION
If desired this feature provides for a permanent(preset) forward no answer destination
for each extension. It can only be programmed by the system technician or system
administrator. When any station does not have FWD/NO-ANSWER set, the call will
ring this preset destination if one is programmed.
Call Forward Busy (CFB) (networking enabled only)
This is a different feature from the normal call forward busy and is only used when