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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-15
1.1.29 Direct Inward System Access (DISA)
Users can call in on specific DISA lines at any time, input a security code and receive
system dial tone. Users can now place internal calls or if permitted, calls using Trunk
lines. The caller must have a tone dial phone and know his/her DISA security code.
DISA lines can be used as both way lines or incoming only and may be active in day
mode, night mode or both. The Trunk lines used for DISA must have disconnect
supervision. The requirement to put in a DISA security code can be disabled if
desired.
1.1.30 Direct Trunk Selection
Each station can be allowed access to or denied access from a trunk or trunk group by
access code when LCR is activated. When restricted, the station user must use a trunk
button or a route button.
1.1.31 Directory Names
Each station, station group and Trunk line may be assigned a directory name
(maximum 11 characters). In addition, each personal speed dial number, system
speed dial number and entry in the DID translation table may be assigned a name
(maximum 11 characters). These names are displayed during calls with these ports
and in the case of station and speed dial names, can be used to originate calls. See the
Dial by Name feature(Station Features).
1.1.32 Disa Security
Telephone fraud and long distance theft are a serious concern. The OfficeServ 12
provides a strong DISA security system. If an incorrect DISA passcode is entered
repeatedly(as is the case with ‘hackers’), the DISA system can be automatically
disabled temporarily. Both the number of incorrect passcode attempts and the time
that DISA is disabled are programmable. In addition, all failed attempts to access
DISA print on SMDR(if provided) with a ‘DE’ DISA error flag.
1.1.33 Distinctive Ringing
A user knows the type of call received by the type of ring heard. Outside calls have a
single ring repeated while internal calls have a double ring repeated.
In addition any trunk or station can be programmed to ring a phone with a predefined
ring tone(1-8) or a single line port with a predefined cadence(1-5) selection.
This provides for easy identification of special lines or extensions that ring your phone.