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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-41
3.1 DISPLAY FEATURE DESCRIPTIONS
3.1.1 Account Code Display
Account codes are conveniently displayed for easy confirmation. If entered incorrectly,
users may press the ACCOUNT button again and reenter the account code.
3.1.2 Call Duration Timer
The system can automatically time outside calls and show the duration in minutes
and seconds. Station users may manually time calls by pressing the TIMER button.
3.1.3 Call for Group Identification
When a call is made to a station group, the display shows [CALL FOR GROUP] and
the user’s group number. These calls can be answered with a different greeting than
calls to the user’s extension number.
3.1.4 Call Processing Information
During everyday call handling, the phone display will provide information that is
helpful and in some cases invaluable. Displays such as [CALL FROM 203],
[TRANSFER TO 202], [701 : RINGING], [TRANSFER FM 203], [708 busy],
[Camp on to 204], [Recall from 204], [Call for 501], [message from 204] and [FWD
ALL to 204] keep users informed of what is happening and where they are. In some
conditions, the user is prompted to take action and in other cases the user receives
directory information.
3.1.5 Caller ID Information
Caller ID information is dependent on the use of display phones. The following list
explains the displays that are used with Caller ID.
Name/Number Display
Each display phone user can decide if he/she wants to see the Caller ID name or
Caller ID number in the display. Regardless of which one is selected to be seen first,
the NND button is pressed to view the other piece of CID information.
Next Call
In the event that there is a call waiting or a camped-on call at the user’s phone, the
user can press the NEXT button to display the Caller ID information associated with
the next call in queue at the station. Either the Caller ID name or number will show in
the display depending on the NND selection.
Save Caller ID Number