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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-11
the forward destination is in a different node of the network. The operation of the
feature is the same as the normal forward busy where when the forwarded station is
busy a calling station will be forwarded to the forward destination.
Call Forward No Response (CFNR) (networking enabled only)
This is a different feature from the normal call forward no answer and is only used
when the forward destination is in a different node of the network. The operation of
the feature is the same as the normal forward no answer where when the forwarded
station does not answer after a programmed amount of time a calling station will be
forwarded to the forward destination.
Call Forward Unconditional (CFU) (networking enabled only)
This is a different feature from the normal call forward all and is only used when the
forward destination is in a different node of the network. The operation of the feature
is the same as the normal forward all where all calls to the forwarded station will be
forwarded to the forward destination.
1.1.12 Call Hold (Exclusive)
Outside calls can be placed on exclusive hold at any phone by pressing HOLD twice
during a call. Calls placed on exclusive hold can only be retrieved at the phone that
placed the call on hold. Intercom calls are always placed on exclusive hold.
1.1.13 Call Hold (System)
Outside calls can be placed on system hold at any station. Users may dial the access
code or press the HOLD button. Calls on system hold may be retrieved at any station.
1.1.14 Call Hold (Remote)
Outside calls can be placed on hold at a remote station. This feature allows calls to be
answered at one phone and placed on hold at another station. This allows time for the
user to proceed to that station or allows the party that the call was intended for to
have that call placed at their station. The call or trunk button will flash at the remote
hold station.
Intercom calls cannot be remote held.
1.1.15 Call Park and Page
Each Trunk line has its own park zone. This simple method eliminates confusion and
ensures that a park zone is always available. Pressing the PAGE button parks the call