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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-8
be attached to the telephone number of frequent callers via the CID translation table.
Caller ID Features
The following features apply to all forms of Caller Identification, however, to make
them easier to read caller identification is referred to as Caller ID.
Name/Number Display
Each LCD phone user can decide if he/she wants to see the name or number in the
display. Regardless of which one is selected to be seen first, the NND button is
pressed to view the other pieces of information.
Next Call
In the event that you have a call waiting or a camped-on call at your phone, you can
press the NEXT button to display the Caller ID information associated with this next
call in queue at your station.
Either the Caller ID name or number will show in the display depending on your
selection.
Save Caller ID Number
At any time during an incoming call that provides Caller ID information, you may
press the SAVE button. This saves the Caller ID number in the Save Number feature.
Pressing the SAVE number redial button will dial the Caller ID number. The system
must be using Least Cost Routing(LCR) to dial the saved number.
Store Caller ID Number
At any time during an incoming call that provides Caller ID information, you may
press the STORE button. This saves the Caller ID number as a speed dial number in
your personal speed dial list.
The system must be using LCR to dial the stored number.
Inquire Park/Hold
Having been informed that an incoming call is on hold or has been parked, you may
view the Caller ID information before you retrieve the call. This will influence how
you choose to handle the call.
Caller ID Review List
This feature allows display phone users to review Caller ID information for calls sent
to their stations. This list can be from ten to fifty calls in a first in, first out basis. The
list includes calls that you answered and calls that rang your station but that you did
not answer. When reviewing this list, you can press one button to dial the person back.