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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-34
extenders to allow pickup from a specific station or pickup group. The OfficeServ 12
has 10 programmable pickup groups.
2.1.11 Direct Station Selection (DSS)
Programmable buttons can be assigned as DSS buttons and associated with extension
numbers. Users press these buttons to call or transfer calls to the assigned stations.
2.1.12 Do not Disturb (Override)
The DND Override feature allows a phone with a DND Override button(DNDO) and
the appropriate class of service to override the DND setting at a called phone.
This will allow a user to go into DND while waiting for an important call and have
that call transferred to them via a screened transfer from a station(for example the
users secretary) with a DNDO button.
2.1.13 Do not Disturb (Programmable)
The Do Not Disturb(DND) feature is used to stop all calls to a station.
System programming can allow or deny use of the DND feature for each station.
Parties calling a station in DND will receive reorder tone. When in DND mode, calls
may be forwarded to another destination. See Forward DND option. A phone without a
DND button can activate DND via the feature access code. The ANS/RLS button will
flash at 112 ipm(rapidly) when DND is set. There is a programmable option to allow a
Trunk line to override DND at its ring destination if that destination is a single station.
2.1.14 Door Lock Release
Stations programmed to receive calls from a door phone can dial a code to activate a
contact closure for control of a customer-provided electronic door lock.
2.1.15 Exclusive Hold
Pressing HOLD twice will hold a call exclusively at a station so no other station can
pick up that call. Intercom calls are automatically placed on exclusive hold.
2.1.16 Group Listening
This feature allows users to turn on the speaker while using the handset. It allows a
group of people to listen to the distant party over the speaker without the microphone
turned on.
2.1.17 Headset Operation
Every phone can be programmed to allow the use of a headset. In the headset mode,
the hook switch is disabled and the ANS/RLS button is used to answer and release