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OfficeServ 12 General Description Guide/Ed.01 CHAPTER 4. Business Feature Package
© SAMSUNG Electronics Co., Ltd. Page 4-35
calls. phone users may turn headset operation ON/OFF by phone programming or
more easily by pressing the headset ON/OFF button. The headset button lights steady
red when the phone is in headset mode. The ANS/RLS button lights if headset mode
is activated by phone programming only.
2.1.18 Line Queuing with Callback
When the desired outside line is busy, the user can press the CALLBACK button or
dial the access code to place his/her station in a queue. The user will be called back
when the line is available.
2.1.19 Line Skipping
When the user is talking on an outside line and the automatic hold feature is turned
off, he/she may press an idle line button and skip to that line without causing the
previous call to go on hold.
2.1.20 Loud Ringing Interface
The system has 1 relay, and it can be used for control of a customer provided loud
ringing device.
This relay can be programmed to operate with a specific station or station group.
2.1.21 Manual Signalling
Phones can signal each other via a programmable button. This allows one station to
alert another without establishing a voice conversation. Each press of the button
results in a 500 milliseconds of ring tone being set to the intended station. An
individual manual signaling button must be programmed for each station to be
signaled.
2.1.22 Message Waiting Light/Indication
When a message indication is left at a phone, the MESSAGE button will slowly flash
red. Single line telephones will receive a distinctive dial tone to notify them that a
message is waiting. Message waiting indications can be left for any station or group
of stations.
2.1.23 Mute Microphone/Handset
Any phone user can mute the phone’s handset transmitter by pressing the MUTE
button. In addition, phone users can also mute the phone microphone while the phone
is in speakerphone mode.
2.1.24 Off-Hook Ringing
When a phone is in use, the system will provide an off-hook ring signal to indicate
that another call is waiting. The ring signal is a single ring repeated. The interval is