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41-001129-00 Rev 09, Release 1.4.1 ix
Contents
Chapter 9
Troubleshooting
.
About this chapter ...........................................................................................................9-1.
Troubleshooting ..............................................................................................................9-2.
Troubleshooting Solutions ..............................................................................................9-6.
Description ...............................................................................................................9-6.
Why does my phone display “Application missing”? ................................................9-6.
Why does my phone display the “No Service” message? ........................................9-7.
Why does my phone display "Bad Encrypted Config"? ............................................9-7.
Why is my phone not receiving the TFTP IP address from the DHCP Server? .......9-8.
How do I set the IP phone to factory default? ........................................................9-11.
How to reset a user’s password? ...........................................................................9-14.
Appendix A
Configuration Parameters
.
About this appendix ....................................................................................................... A-1.
Setting Parameters in Configuration Files ..................................................................... A-4.
Operational, Basic, and Advanced Parameters ............................................................. A-5.
Network Settings ..................................................................................................... A-5.
Password Settings .................................................................................................. A-8.
Aastra Web UI Settings ......................................................................................... A-10.
Configuration Server Settings ............................................................................... A-10.
Type of Service (ToS)/DSCP Settings ................................................................... A-17.
Virtual Local Area Network (VLAN) Settings ......................................................... A-18.
Network Address Translation (NAT) Settings ........................................................ A-21.
Time Server Settings ............................................................................................. A-23.
Time and Date Settings ......................................................................................... A-25.
SIP Local Dial Plan Settings ................................................................................. A-32.
SIP Basic, Global Settings .................................................................................... A-35.
SIP Basic, Per-Line Settings ................................................................................. A-43.
Advanced SIP Settings ......................................................................................... A-53.
RTP, Codec, DTMF Global Settings ...................................................................... A-58.
DTMF Per-Line Settings ........................................................................................ A-60.
Silence Suppression Settings ............................................................................... A-61.
Voicemail Settings ................................................................................................. A-62.