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Troubleshooting
41-001129-00 Rev 09, Release 1.4.1 9-5
Troubleshooting
Troubleshooting
Reference
For information that describes solutions to most common problems using the IP
phones, see the next section, “Troubleshooting Solutions” on page 9-6.
4 Click to save your settings.
5 Click on Operation->Reset.
6 In the "Restart Phone" field click to restart the IP phone.
To perform support tasks:
7 To store the local configuration file to the specified location, click on in the "Get
local.cfg" field.
8 To store the server configuration file to the specified location, click on in the
"Get server.cfg" field.
9 To display task and stack status information to the screen, click on in the "Show Task
and Stack Status" field.
Note: The local and server configuration file information and the task and stack status information is
for use by Aastra Technical Support for troubleshooting purposes.
Aastra Web UI
Step Action