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Troubleshooting
41-001129-00 Rev 09, Release 1.4.1 9-3
Troubleshooting
Troubleshooting
In the Aastra Web UI, you can configure the log settings at
Advanced Settings->Troubleshooting->Log Settings.
Support Information
You can save the local and/or server configuration files of the IP phone to the
location specified in the "Log Settings" section.
Performing this task allows Aastra Technical Support to view the current
configuration of the IP phone and troubleshoot as necessary.
You can also display task and stack status information about the IP phone. Aastra
Technical Support uses this information for troubleshooting the IP phone when
required.