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above the add button. You can also enter individual extension numbers.
These numbers are checked against existing system extensions to
insure conflicts are not created.
4. Click the Add button
5. Apply Changes
6. Verify dialing the new extensions from phones registered to Office 2.
Call Routing
Routing tells the system what destination to send calls to within the business. It also tells the
system what provider services to use when making outbound calls.
Incoming Routing
The Incoming Routing administration specifies system routing, the service provider and
DID level for incoming calls. The different levels may overlap at times so it is important to
understand their order of precedence:
Phone Number
Provider (how that phone number arrives at the system)
System Default
The system default destination is the weakest precedent. The provider levels and the
specific numbers being routed follow in precedent. When the stronger precedent is set to
default it will follow the weaker precedents. If the route is set to something other than
default it will override the weaker precedents.
For example, if a user selects default for a phone numbers incoming destination and the
provider of that phone number is a SIP provider, when that number is called from the
PSTN it will route to the default destination of the provider. If the provider destination is
set to default, the system will route calls to the system’s default incoming destination. If
the provider had a destination other than the system default, the call would route to that
destination rather than the system default. If the particular phone number is set to a
destination other than default, the system will route a call to that destination rather than
the provider or system defaults.
The IPitomy 1000 allows for flexible routing arrangements. Calls can initially be routed to
a Menu, Schedule, Extension or Group. Establishing Incoming Routing sets the default
destination for all calls.