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Menu Examples
A business can create a variety of different menus to direct calling traffic through a
business. Some common menu examples are defined for a business with the
departments and people listed below.
Menu Example 1 – Main Menu (Auto Attendant)
This menu example is used to automatically route callers to the destination (person or
group) they would like to speak to. The automated attendant helps minimize the number
of calls to the receptionist and frees up time for other tasks. A Main Menu for this
company might be listed as follows:
Sales (Destination - Group 1).
Customer Service (Destination - Group 2).
Office Manager (Destination - Ext. 113).
The menu prompt for this menu and group arrangement would read as follows:
Thank you for calling ATI Connect a leading manufacturer of cable assemblies and wiring
harnesses. If you know the extension of the party you would like to reach you may dial it
at any time. For: