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Contacting CommWorks xv
■ CommWorks IP Telephony Parameter (MIB) Reference Guide
■ CommWorks IP Telephony Trap (Alarm) Reference Guide
■ CommWorks 4007 SS7 Signaling Gateway Operation and Maintenance
Guide
Contacting
CommWorks
For information about Customer Service, including support, training, code
releases and updates, contracts, and documentation, visit our website at
http://totalservice.commworks.com.
Refer to the Documentation CD-ROM for information about product warranty.
Before contacting CommWorks Technical Support, have this information
available:
■ Contract number
■ Problem description
■ Symptoms
■ Known causes
■ CommWorks products
■ Software and hardware versions
■ Serial numbers
■ Trouble clearing attempts