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Simultaneous incoming Home call and VoIP call while
on a Home call
VoIP call comes rst
The following scenario will only happen if you subscribe to call waiting.
If you are on a Home call and there is an incoming VoIP call, the name of the
caller will be displayed on the screen with an audio alert on the handset. If, at
the same time, there is an incoming Home call, the VoIP call will be discarded
automatically. If you subscribe to the call waiting service, the caller ID of the
Home call will be displayed on the screen with an audio alert on the handset.
If you subscribe to the call waiting service, press /FLASH to answer the
incoming Home call and put the current Home call on hold.
Home call comes rst
The following scenario will only happen if you subscribe to call waiting.
If you are on a Home call and there is an incoming call, the caller ID of the
Home call will be displayed on the screen. An audio alert will also sound on
the handset. Press /FLASH to answer the Home call and put the current
Home call on hold. If a VoIP call comes in while the caller ID information is
still shown on the screen, the name of the buddy will be displayed on the
screen only after the caller ID display has disappeared. Press the ANSWER
softkey to answer the VoIP call or press the IGNORE softkey to ignore the
VoIP call and return to the Home call.
For details on
how to access
buddy status
window, see
steps 1 and 2 in
Send instant
messages on
page 61.
•
Messenger
ANSWER IGNORE
Susan Smith
is calling
Press “ANSWER” to answer
IV call and end phone call.