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3 Way Conference
To initiate a conference, press the “conf” button while in a conversation. The user can access the “conf”
button by pressing the “>” button during a call. After pressing the “>”, the menu will display “conf” on the
top left button. After the user presses the “conf” button, 1st call will be placed on hold and the phone will
provide the user with a new dial tone. The user can now dial the 2
nd
party’s telephone number. To
combine the 1
st
and 2
nd
calls, the user can press the “conf” button again. After pressing “conf”, all three
parties will be combined together in a conference call. When the user hangs-up, by default, all parties will
be disconnected.
Attended Transfer
To initiate a transfer, press the “xfer” button while in a conversation. The user can access the “xfer” by
pressing the “>” button during a call. After pressing the “>”, the menu will display “xfer” the top right sft key
button. After the user presses the “xfer” button, the 1
st
call will be placed on hold and the phone will
provide the user with a new dial tone. The user can now dial the 2
nd
party’s telephone number. When the
2
nd
party answers, the user can have a private conversation with the 2
nd
party without the 1
st
party being
able to listen. If the 2
nd
party wants to speak with the 1
st
party, the user can press “xfer” button again to
complete the call transfer and the user will drop out of the conversation with both parties. Note that
hanging up does not complete the call transfer, it only ends the current call. This is an attended transfer
call.
Unattended or Blind Transfer
To initiate an unattended or blind transfer, press the “xfer” button while in a conversation. The user can
access the “xfer” by pressing the “>” button during a call. After pressing the “>”, the menu will display
“xfer” the top left button. After the user presses the “xfer” button, the 1
st
call will be placed on hold and the
phone will provide the user with a new dial tone. The user can now dial the 2
nd
party’s telephone number.
After the 2
nd
Party’s phone is ringing, the user can press “xfer” button again to complete the transfer and
the user will be disconnected from both parties This is a unattended or blind transfer. Please note that if
the user hangs up before the 2
nd
call is ringing the blind transfer will fail and the 1
st
party will be
disconnected.