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Polycom SoundStation IP 6000 Phone User Guide
5 - 6
Displays
Audio
Symptom Problem Corrective Action
There is no display.
The display is incorrect.
The display has bad contrast.
Power is not correctly applied to
the phone.
Verify that power is correctly applied to the
phone:
• Check that the display is illuminated.
• Ensure the network cable is inserted
properly on the underside of the
phone. (Try unplugging and
re-inserting the cable.)
• If your phone uses Power over
Ethernet (PoE), have your system
administrator check that the switch is
supplying power to the phone.
The contrast needs adjustment. Adjust the screen contrast. (See Updating
the Display Contrast on page 2-5.)
The display is flickering. Certain types of older fluorescent
lighting cause the display to
appear to flicker.
Try the following:
• Move the phone away from the lights.
• Replace the lights.
Symptom Problem Corrective Action
The speaker has no audible
sound.
Speaker volume is low. Adjust the speaker volume. During a call,
press the volume keys to adjust the
volume.