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Polycom SoundStation IP 6000 Phone User Guide
3 - 10
Performing a Consultative Transfer
Perform a consultative transfer if you want to talk to the party to whom you
are transferring the call. Or, you can choose not to talk to the party. In this case,
you wait for the party’s ring-back sound, and then transfer the call.
To transfer a call:
1. During a call, press the Trnsfer soft key. The active call is placed on hold.
2. Place a call to the party to whom you want to transfer the call. See Placing
Calls on page 3-2.
3. When you hear the ring-back sound, press the Trnsfer soft key. The
transfer is complete.
If you want to talk privately to the person to whom you are transferring
the call before the transfer is complete, wait until the person answers the
call, talk to the person, and then press the Trnsfer soft key.
To cancel the transfer before the call connects, press the Cancel soft key.
Performing a Blind Transfer
When you use a blind transfer, you transfer a call without speaking to the
party to whom you are transferring the call. The call is automatically
transferred as soon as you dial the party’s number.
To perform a blind transfer:
1. During a call, press the Trnsfer soft key.
The following screen, with the Blind soft key, displays.
2. Press the Blind soft key, and then place a call to the party to whom you
want to transfer the call. See Placing Calls on page 3-2.
(If you want to cancel the transfer before the call is placed, and return to
the original call, press the Cancel soft key.)
The call automatically transfers to the party you specified.