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Polycom SoundStation IP 6000 Phone User Guide
4 - 14
Receiving Pages
To receive a page sent to a particular paging group, you need to be subscribed
to that group. To subscribe to a paging group, see Updating Paging Group
Subscriptions on page 4-15.
You’ll receive pages on the paging groups you’re subscribed to as well as
Group 24 (Priority pages) and Group 25 (Emergency pages). If you enabled
Do Not Disturb, you’ll only receive Emergency pages. Non-emergency pages
won’t display or play on your phone.
How you receive a page depends on the priority of the page, whether you’re
in an active call, or if you’re phone is set to receive a page during an active call:
• Receiving Pages When You’re Not in an Active Call—If you receive a
page and you’re not in an active call, the page immediately plays,
regardless of the paging priority.
While a page plays, you can:
— Hold the page.
— End the page. This ends the page at your phone only.
— Place a new call.
• Receiving Pages During Active Calls—How you handle a page when
you’re in an active call depends on the page priority and if you’re allowed
to receive a page when you’re in an active call.
If the page is a Normal page:
— If your phone is allowed to receive pages during active calls, the page
immediately plays. You’ll hear both the original call and the page. To
hear only the page, hold or end the call.
— If your phone isn’t allowed to receive pages during active calls, the
page displays as a held page. To listen to the page, scroll to the page
and press the Accept soft key.
If the page is a Priority or Emergency page, the page immediately plays.
You’ll hear both the original call and the page. To hear just the page, hold
or end the call.
Adjusting the Volume of Pages
You can adjust the volume of pages while they play. During a page, press
or to adjust the page volume.
If you adjust the volume of a non-emergency page, your phone will use the
adjusted volume for subsequent non-emergency pages. However, only your
system administrator can change the volume of an Emergency page.