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User Guide for the Polycom VVX 1500 Phone
4 - 18
The Record soft key controls recording and is available:
• When there are one or more calls connected to your phone (you may need
to tap the More soft key to see it)
• During an active call
• When calls are on hold
• During a consultative transfer or conference call
The Record soft key is not available:
• When there are no connected calls on your phone
• When you place a new call (to transfer or to conference)
• When the phone prompts you to answer an incoming call
If you put an active call on hold, recording pauses. Recording continues if the
called party puts you on hold. Recording stops if all active calls end, no matter
who ends the calls.
If you press while recording, only the called parties are
recorded.
Tones and indications (for example, dialing of digits or ringing from another
party’s phone) that occur before a call connects are not recorded. Local tones
and indications (for example, DTMF tones when dialing) are not recorded.
However, tones from another party’s phone may be recorded.
You control recording by tapping the Start, Pause, Resume, and Stop soft keys.
All active calls that occur on your phone between the time you tap the Start
soft key and the Stop soft key are recorded, alternating in the same .wav file.
For example, on October 4, 2007 at 11:22 am, you place a call to party A. After
party A answers, you start recording the call. While you speak with party A,
an incoming call arrives. You place party A on hold and speak with party B.
When you finish speaking with party B, you return to speaking with party A.
While speaking with party A again, another incoming call arrives. You place
party A on hold and speak with party C. When you finish speaking with party
C, you return to speaking with party A. You end your call with party A, and
recording stops.