Using the Advanced Features of Your Phone
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Recording Calls
If the Call Recording and Playback feature is available, and you connect a USB
device to the USB port on your phone, you can record active calls (audio
component only) on your phone. Recordings are stored as .wav files on the
USB device. You can record up to four hours in one file. The approximate time
remaining for recording (the free space on the USB device) is shown on the
status bar of the phone screen.
The following figure shows that you have 16.7 hours of free space on your
USB device.
Note
Recording calls is an optional feature that your system may not support. For more
information, contact your system administrator.
When you record a video call, your phone will only record the audio component.
For a list of supported USB devices to record phone audio, see
Technical Bulletin 38084, Supported USB Devices for SoundPoint IP 650/670 and
Polycom VVX 1500 Phones, at
http://www.polycom.com/support/voice/soundpoint_ip/VoIP_Technical_Bulletins_pu
b.html.