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For assistance, please call: 1-800-211-PANA(7262)
Useful Information
Troubleshooting
If the display shows error messages, see “If the Following Appear on Your
Display...” (p. 68–70) for the Cause & Remedy.
Telephone System
Problem Cause & Remedy
Static, sound cuts in/out,
fades. Interference from other
electrical units.
• Move the handset and the base unit away
from other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Press
[] on the handset to turn on the
Reception Booster feature (p. 25).
The base unit and/or handset
does not ring.
• The ringer volume is OFF. Set to HIGH,
MEDIUM or LOW (p. 19).
• If more than one other unit is in use, the
handset/base unit may not ring. Users will
hear incoming call tones (p. 49).
The handset display is blank. • If only the handset display is blank, charge
the battery fully (p. 12).
You cannot program function
items.
• Programming is not possible while the unit is
being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to messages
or the Answering System is responding to a
call, you cannot program. Try again later.
• If more than three other units are in use, you
may not be able to program with the base unit
or handset. Try again later.
While programming or
searching, the unit starts to
ring and stops the program/
search.
• A call is coming in. To answer the call, press
[DIGITAL SP-PHONE], [] or []. Start
again from the beginning after hanging up.
You cannot make an intercom/
external call.
• If more than one other unit is in use, you may
not be able to make a call. Try again later.
• Your handset is in the remote operation mode
(p. 54). Exit the mode by pressing [OFF].
• The handset you called is too far from the
base unit.
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