Panasonic KX-TG5100M Telephone User Manual


 
73
Troubleshooting
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Answering System
Problem Cause & Remedy
The Answering System is on,
but incoming messages are
not recorded.
The recording time is set to Greeting only.
Select 1 minute, 2 minutes or 3 minutes
(p. 22).
Memory is full. Erase unnecessary
messages (p. 56).
is displayed
and the ANSWER ON indicator
ashes rapidly, and no new
messages are recorded.
Memory is full. Erase unnecessary
messages (p. 56).
You cannot access a mailbox
from the base unit or the
handset.
If more than one other unit is in use, you may not
be able to access the mailbox. Try again later.
If 2 other users are listening to messages, or
another user is listening to messages while the
Answering System is responding to a call, you
cannot access the mailbox. Try again later.
You cannot access a mailbox
from a touch tone phone.
Make sure you enter the correct remote code
(p. 59).
If Enter Mailbox password is heard, Mailbox 2
or 3 has a password which must be entered
(p. 51).
The Answering System may not respond if
the tones are too short to activate the unit.
Press each button rmly.
The Answering System is off. Turn it on (p. 61).
You cannot erase messages
in the mailbox.
While another user is accessing the mailbox
or a caller is leaving a message in the
mailbox, you cannot erase messages in the
same mailbox.
When you play back
messages or you turn the
Answering System on, the unit
announces the wrong day.
The date may be set incorrectly. Adjust the
date (p. 17).
Caller ID information is not
displayed during message
playback (p. 55).
Caller ID information will not be displayed
if a message is recorded by using [MEMO]
(p. 57),
if a call is transferred to a mailbox, and the
caller leaves a message (p. 57), or
if the Caller List is renewed and the Caller
List item is erased (p. 30).
ALL MAILBOX FULL