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Transferring a Call
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
From a handset to another handset
(when the system has two or more handsets)
1. During a call, press
[HOLD] (INTERCOM)
, then page another handset
by pressing its extension number (
[1]
to
[8]
).
2. Wait for the paged party to answer, then you can announce the transfer.
• The paged handset user can answer by pressing
[]
,
[]
or
[HOLD]
(INTERCOM)
.
3. To complete the transfer, press
[OFF]
.
If you do not announce the transfer (Quick call transfer)
You can hang up a call before the paged party answers your page.
Handset:
During a call, press
[HOLD] (INTERCOM)
and press the extension number
(
[0]
for the base unit,
[1]
to
[8]
for the handset), then press
[OFF]
to hang
up.
Base unit:
During a call, press
[LOCATOR/INTERCOM/TRANSFER]
, and press the
extension number (
[1]
to
[8]
) or press
[0]
to page all extensions, then press
[DIGITAL SP-PHONE]
to hang up.
• The call will be transferred directly.
• The paged party can take the transferred call by pressing
[]
,
[]
or
[DIGITAL SP-PHONE]
.
• After the paged party answers, the transfer is complete.
• If the paged party does not answer:
–for the handset, press
[]
or
[]
to return to the outside call.
–for the base unit, press
[DIGITAL SP-PHONE]
to return to the outside call.
• Any user can take a transferred call by pressing
[]
,
[]
or
[DIGITAL SP-
PHONE]
.
• If you do not announce the transfer and the paged party does not answer
within 60 seconds after you hang up, your phone will ring and the call will be
returned to your phone. You may speak to the caller again by pressing
[DIGITAL SP-PHONE]
,
[]
or
[]
.
If you do not answer the call within 4 minutes, the call will be disconnected.
After speaking to the caller, you may also transfer the caller to a mailbox by
performing the following three steps:
(1) Tell the caller to press the # (pound sign) and the mailbox number of the
person they want to leave a message for after you end the call (p. 50).
(2) Press
[HOLD] (INTERCOM)
on the handset or
[LOCATOR/INTERCOM/
TRANSFER]
on the base unit.
(3) Press
[9]
to transfer the caller to the Answering System greeting (p. 57).
The caller will hear the greeting and can select the appropriate mailbox.)