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Troubleshooting
98
General
An incoming message recorded
for a line is not played after
pressing [MESSAGE].
• Select the line for that message by pressing
[LINE SELECT], then press [MESSAGE]
(p. 73).
Memo messages are not
played after pressing
[MESSAGE].
• You may have pressed [LINE SELECT] before
pressing [MESSAGE]. Press [MESSAGE]
again without pressing [LINE SELECT] (p. 73).
Problem Cause & Remedy
The handset/base unit does not
work.
• Check the settings (p. 12–17).
• Check whether the dialing mode setting is
correct (p. 21).
• Fully charge the battery (p. 16).
• Clean the charge contacts and charge again
(p. 17).
• Check battery installation (p. 16).
• Unplug the base unit’s AC adaptor to reset it.
Plug in, and try again.
• The handset has not been registered to the
base unit. Register the handset (p. 91, steps 5
and 6).
• Re-install the battery (p. 16) and fully charge it.
“Recharge battery” is
displayed, “3” flashes,
or the handset beeps
intermittently.
• Fully charge the battery (p. 16, 17).
“Charge for 6 HRS” and
“
4” are displayed and the
handset does not work.
• The battery has been discharged. Fully charge
the battery (p. 16, 17).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “
3”
continues to flash, or “Charge
for 6 HRS” and “
4” are
displayed.
• Clean the charge contacts and charge again
(p. 17).
•
The battery may need to be replaced. If you
install a new battery, fully charge it (p. 16, 17).
The CHARGE indicator does
not go out after the battery has
been charged.
• This is normal.
If you cannot solve your
problem
• Visit our website:
http://www.panasonic.com/support
• Contact us via the web at:
http://www.panasonic.com/contactinfo
• Call our customer call center at:
1-800-211-PANA(7262)
Problem Cause & Remedy
TG6500.book Page 98 Friday, June 25, 2004 6:56 PM