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Handling Incoming Calls................................................. 57
Answering Calls........................................................................ 57
Using Call Hold ........................................................................ 58
Transferring Calls ..................................................................... 59
Supervised Transfers............................................................. 59
Unsupervised Transfers......................................................... 60
Using Call Pickup ..................................................................... 61
Extension Group Pickup ....................................................... 61
Extension Direct Pickup........................................................ 62
Trunk Group Pickup.............................................................. 62
Trunk Direct Pickup.............................................................. 62
Using Call Park......................................................................... 63
Communicating Within Your Office ............................... 65
Calling Other Extensions .......................................................... 65
Switching Between Tone and Voice Calling ........................ 66
Using Paging............................................................................. 67
Answering a Page (Meet-Me Answer).................................. 67
Answering a Page with Universal Night Answer ..................... 68
Making Announcements to Busy Extensions ........................... 68
Answering an Announcement............................................... 69
Transferring Calls with an Announcement ........................... 69
Using Call Forwarding.............................................................. 69
Using Camp-on (Call Waiting)................................................. 72
Using Message Waiting/Callback............................................. 74
Using Do-Not-Disturb .............................................................. 75
Using Absence Messages.......................................................... 76
Locking Your Extension ........................................................... 78
Using Additional Features .............................................. 81
Using the Mute Key.................................................................. 81
Using Off-Hook Monitor .......................................................... 82
Using Handsfree Answerback and Handsfree Operation ......... 82
Using Voice Recognition.......................................................... 83
Using the Flash Feature ............................................................ 83
Making Conference Calls ......................................................... 83
Controlling Background Music................................................. 84
Using Timed Reminders ........................................................... 85