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SUPERCONSOLE 1000
®
User Guide
Viewing 911 Call Alarms
This feature raises an alarm at the console when an extension user places
a 911 call and identifies the extension that placed the call. With this
information, you can direct emergency services (for example, police or
ambulance personnel) to the location from which the call was placed.
When a 911 Call alarm is raised, the console rings and the display shows
“ 911 Call <Press Function Key for Details> ALARM”.
To read a 911 Emergency Call alarm message:
1. Press Function.
2. Press [A
LARM].
3. Press [S
HOW 911].
The display shows:
4. Record the number of the extension from which the 911 call originated.
If additional 911 calls were made, press [M
ORE] to view them.
To delete the 911 alarm, press [C
LEAR].
5. Contact the appropriate emergency services.
6. Press [E
XIT].
If an attendant console is in Attendant Console Lockout state, you can still
access 911 alarm information, but you cannot clear the alarms.
Note: Although the console alarm indicates the calling extension's
location, the emergency could be somewhere else—for example, in
another room or on a different floor. Therefore, it is important to get verbal
confirmation from the caller about where help is needed.