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SUPERCONSOLE 1000
®
User Guide
Flashing on Trunks
A trunk flash is a signal sent to another telephone system to do something
such as place a call on hold. You may need to use this feature when you
have a call from another PABX in your own company network, and you
want to transfer it to the originating PABX or to a third one.
You can flash only when you are talking on a trunk to another trunk in a
two-party call.
To flash on a trunk for further dialing:
1. Press [F
LASH].
2. Dial the required number.
3. Press Release.
Answering a Call with Night Service Enabled
When the console is in Night Service, incoming calls ring night bells or
some other night answering point. These calls can still be answered from
the console even though they do not ring the console bell.
The night answer point is programmed at the system level. If required, you
can change the night answering point for individual trunks from the
console. For more information, see page 50.
To answer a call when the console is in Night Service:
• Press [N
IGHT BELL].
Using Directed Call Pickup
Directed Call Pickup allows you to answer a call ringing at an extension.
You can also use this feature to retrieve a call that you transferred to the
wrong extension.
To pick up a call ringing at an extension:
1. Dial the Directed Call Pickup code. (Your communications department
can provide the code.)
2. Dial the extension number of the ringing extension.
3. Speak to the calling party.