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Inter-Tel
®
Model 8500 User Guide
GETTING STARTED
FORWARDING CALLS
With the Forwarding feature, you can have calls follow you (e.g., forwarded to a cell
phone), or you can redirect calls to a voice mail or other extension.
Manual Call Forwarding
Manual call forwarding allows you to send incoming calls to another extension num-
ber. You can even forward calls to outside numbers, if your endpoint is programmed
to allow this.
To forward calls:
1. EITHER, Press .
OR, Dial one of the following feature codes:
•
(Call Forward All Calls): All incoming calls are forwarded with-
out ringing at your endpoint.
•
(Call Forward If No Answer): All incoming calls are forwarded if
they are not answered before a timer expires.
NOTE: Only the installer or system administrator can adjust this timer.
• (Call Forward If Busy): When your endpoint is busy, all incom-
ing calls are forwarded without ringing at your endpoint.
•
(Call Forward If No Answer or Busy): All incoming calls are for-
warded if your endpoint is busy or if you do not answer, as described above.
2. Do one of the following:
• To forward to an outside telephone number: Select an outgoing line and dial
a telephone number.
• To forward to an extension number: Dial the extension number.
• To forward to your message center: Press .
To cancel any call forward request:
EITHER, Press and then .
OR, Dial any one of the feature codes listed above and then press
.
Automatic System Forwarding
Automatic System Forwarding allows your system administrator to route calls based
on the type of call and the status of your telephone. Although you cannot program the
path of a system forward, you can enable or disable this feature on your endpoint.
To enable or disable System Forwarding:
Dial
.
FWD
3 5 5
3 5 6
3 5 7
3 5
8
MSG
FWD
3 5
4