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Inter-Tel
®
Model 8500 User Guide
FINDING YOUR WAY
WELCOME
Your new Model 8500 provides access to several features, each of which is described
in this guide. The About This Guide section below lists the different sections in this
user guide and describes the type of information you can find there. If you need to
access information quickly, refer to the Quick Reference Guide attached to the front of
this guide. You can also tear out the pocket guide to keep as a handy reference for fea-
tures you are likely to use while away from the office (Remote Feature Access and
Voice Mail).
ABOUT THIS GUIDE
This guide contains instructions for using the Model 8500 on the Inter-Tel
®
telephone
system. To help you find information more quickly, this guide is divided into five sep-
arate sections, as indicated by the tabs.
These sections include the following:
• Finding Your Way: This section provides you with a picture of the Model 8500
and includes general information designed to help you find what you need.
• Getting Started: This section includes basic endpoint and voice mail informa-
tion, and provides instructions on how to perform everyday tasks, such as
answering calls, making calls, and using voice mail.
• Moving On: In this section you’ll learn how to use advanced endpoint and voice
mail features.
• Using E-Mail Reader: This section includes information on how to use the
advanced messaging features available with E-Mail Reader.
• Learning More: This section outlines how your administrators can help if you
experience a problem with your endpoint. It also provides you with a list of Fre-
quently Asked Questions (FAQs) so you can troubleshoot problems and learn
more about the system.
In addition, this guide contains a list of default feature codes (see page 86) and an
index (see page 91) for easy reference.
NOTE: Because the telephone system is very flexible and programmable, the proce-
dures for using the features might vary slightly from the descriptions in this guide. If so,
your trainer or system administrator can tell you how your system differs and how to
use the features.