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Inter-Tel
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Model 8500 User Guide
Dialing Options 16
Direct Station Selection/Busy Lamp Field (DSS/BLF) 56
Disabling
account codes 58
automatic call answer 43
background music 43
call forwarding 24
cascade levels 50
do-not-disturb 38
enhanced speakerphone 28
group listen feature 27
handsfree 16
hunt group calls 64
message envelope options 46
paging 54
record-a-call 53
time/date option 46
Disconnecting a Headset 26
Distributing Calls 64
Do-Not-Disturb 38
Dropping Out of a Conference 21
E
E-Mail Messages 73
E-Mail Reader 7, 71
Emergency Calls 19
Enabling
account codes 58
automatic call answer 43
background music 43
call forwarding 24
cascade levels 50
do-not-disturb 38
enhanced speakerphone 28
group listen feature 27
handsfree 16
hunt group calls 64
paging 54
record-a-call 53
enabling and disabling 75
Ending a Conference Call 21
Ending an ACD Hunt Group Call 66
Endpoint Configuration
changing language selection 44
changing volume levels 42
enabling automatic call answer 43
enabling background music 43
returning to default operation 44
selecting a ring tone 42
Enhanced Speakerphone Mode 28
Entering Account Codes 58
Enterprise Messaging 7
Erasing Station Speed-Dial Numbers 52
Exiting a Conference Call 21
F
Fax Destination Number 48
Fax Messages 76
Feature Button Functions 4
Feature Buttons 3
Features
agent help 63
Automatic Speech Recognition (ASR) 8
do-not-disturb 38
E-Mail Reader 71
group listen 27
handsfree 16
hold 20
last number dialed/saved 25
off-hook voice announce 17
record-a-call 53
redial 25
redirect calls 18
reminder messages 39
reverse transfer (call pick up) 23
ring intercom always 16
Flowchart
advanced mailbox 79
standard voice mailbox 95
Forced Account Codes 58
Forwarding Calls 24
manual call forwarding 24
redirecting calls 25
Frequently Asked Questions 83
Full Mailbox 30
G
Generating a Hookflash 55
Green Lamps 9
Greetings 14
Group Listen Using the Speaker 27
H
Handsfree Mode 9
Headset 26
Hold 20
Hunt Group Calls Enabled/Disabled 64
Hunt Groups 64