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Inter-Tel
®
Model 8500 User Guide
FINDING YOUR WAY
Inter-Tel voice mail systems support the following types of mailboxes:
• Advanced Mailbox: If E-Mail Reader is enabled for your mailbox, you have
access to voice mail, e-mail, and fax messages in your mailbox. You can also cus-
tomize your personal mailbox options, and access advanced messaging features.
See page 67 for information and instructions about using E-Mail Reader features.
For a voice mail flowchart for advanced mailbox users, see page 79.
• Standard Voice Mailbox: This type of mailbox allows you to send and receive
voice mail messages, record personal greetings, and allows you to customize per-
sonal mailbox options. A standard voice mailbox does not allow you to access e-
mail and fax messages. For a voice mail flowchart for standard mailbox users,
see page 95.
NOTE: If you have the Enterprise
®
Messaging (EM) voice mail system, you also have
access to advanced communication and messaging features such as E-Mail Reader
and Automatic Speech Recognition (ARS). For more information about EM, see
page 67.
The instructions for many voice mail tasks are identical for standard voice mailbox
and advanced mailbox users. The instructions for the following common mailbox
tasks are included in the Getting Started and Moving On sections of this guide:
• Initializing your mailbox (see page 13)
• Recording your personal greetings (see page 14)
• Recording your voice mail directory name (see page 13)
• Accessing your mailbox (see page 30)
• Disabling and enabling ASR (see page 31)
• Accessing voice mail messages (see page 32)
• Recording and sending voice mail messages (see page 35)
• Canceling unheard voice mail messages (see page 37)
• Changing your mailbox password (see page 45)
• Changing the call screening transfer method (see page 47)
• Programming a fax destination (see page 48)
• Changing the message search order (see page 48)
• Programming remote messaging (see page 49)
• Screening calls (see page 58)
• Using the voice mail directory (see page 59)