Linksys SPA-941 IP Phone User Manual


 
Blind Transfer
16 System Telephone Features Linksys SPA-941 Telephone User Guide
620-05600390
If you are required to enter an authorization code for a call, follow these steps:
1. Access an outside line.
2. Press the # sign.
3. Enter the authorization code (obtained from your system administrator).
When the correct code is entered, you hear dial tone.
4. Enter the desired number you want to call.
Blind Transfer
Use this feature to transfer a call to another number without having to announce it.
See also “Transfer” on page 62.
1. Tell the calling party that you will transfer the call.
2. Press the xfer soft key.
3. Dial the number to which you want to transfer the call.
4. Press the dial soft key.
5. Before the called party answers, do one of the following:
Press xfer to complete the transfer of the call.
To cancel the transfer, hang up the handset or press the speaker button.
Press the blinking red line button to return to the holding party.
6. If the called party does not answer, do the following:
Hang up the handset or press the speaker button to cancel the transfer.
Press the blinking red line button to return to the holding party.
Billing Codes
This feature lets you assign a project or client code (up to 30 characters) to any call.
The code entered is recorded in the Call Data Record (CDR) file for the call.
Contact your system administrator to retrieve the billing records from the CDR file.
While in an active call, follow these steps:
1. Notify the other party that you need to put them on hold for a moment. Press
the Transfer button.
2. Enter *02.
3. Enter the desired billing code followed by the pound sign (#). You will hear a
fast-busy signal.
4. Press the blinking line button to resume the call.