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System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Manual Call Forwarding and System Forwarding
MANUAL CALL FORWARDING AND SYSTEM FORWARDING
If the principal station or a forward-
ing point has manual call forward
enabled (using the button or
one of the Call Forwarding feature
codes), the Call Forward feature
overrides System Forwarding.
If a forwarding point has the Call
Forward feature enabled, a system-
forwarded call will ring at the for-
ward destination until it is answered
or the System Forward Advance
timer expires; then the call moves on
to the next forwarding point.
If a station forwarding point is manu-
ally forwarded to voice mail, the call
will not follow the manual forward to
the Voice Processor; it will ring at the
station forwarding point.
PRINCIPAL STATION USING BOTH
SYSTEM AND MANUAL CALL FORWARD
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
FORWARD
1st System
Forwarding Point
2nd System
Forwarding Point
Unanswered calls
at the Principal
Station will be
sent here
FWD
FORWARDING POINT USING
MANUAL CALL FORWARD
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
FORWARD
1st System
Forwarding Point
2nd System
Forwarding Point
System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point
FORWARDING POINT
FORWARDED TO VOICE PROCESSING
Principal
Station
SYSTEM
FORWARD
Manual Forward
Destination
MANUAL
FORWARD
1st System
Forwarding Point
2nd System
Forwarding Point
System forwarded calls from
Principal Station will be sent
here if not answered at 1st
Forwarding Point
Voice
Processing Unit