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Administrator Procedures
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Maintaining Mailboxes and Group Lists
MAINTAINING MAILBOXES AND GROUP LISTS
Using the system administrator’s mailbox, you may provide basic voice mail mailbox and
group list system maintenance. This maintenance includes the following:
• Record the name of a standard mailbox, extension ID, or a group list
• Record the mailbox greeting and set personal options for a mailbox
• Set the password for a mailbox or extension ID
NOTE: To provide system security, all mailboxes and extension IDs should have a password.
To make the passwords difficult to guess, they should not match the mailbox number or consist
of one digit repeated several times. This is especially important in the system administrator's
mailbox which allows programming access to the other mailboxes.
The system administrator does not need to know the mailbox’s password to perform mainte-
nance on another mailbox.
T
O PERFORM MAILBOX/GROUP LIST MAINTENANCE:
1. Dial the voice mail application access number. You hear the main menu.
2. During or after the greeting, press to identify yourself as a mailbox owner.
3. Enter the system administrator mailbox number and password.
4. Press to access the System Administrator Menu.
5. When you hear the System Administrator Menu list of options, press to access the
Mailbox/Group List Maintenance option.
6. Dial the mailbox, extension ID, or group list number to be accessed.
If programming a mailbox or extension ID, you hear the Personal Options menu. Fol-
low the instructions on page 301 to program the personal options (name, password,
message envelope, or greeting) for the selected mailbox.
If programming a group list, the current name is played. You are prompted to enter a
name. After the tone, record the name for the selected list. When you are finished, press
. Then press again to accept the name. (Or, press to replay the name you just
recorded, or to erase and re-record it.)
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