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System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Placing Outside Calls
T
O PLACE A CALL USING AUTOMATIC ROUTE SELECTION:
1. Inter-Tel Phones: While on or off hook, enter the Automatic Route Selection feature
code (92000), or press the ARS button. You hear dial tone.
Single-Line Sets: Lift the handset and enter the Automatic Route Selection feature
code (92000). You hear a single progress tone followed by dial tone.
NOTE: If required, enter a forced account code using the dialpad or a pre-programmed
speed-dial button (see page 195). Display phones show ENTER ACCOUNT CODE and
the digits as they are entered. You hear a progress tone when the code is accepted.
2. Dial the telephone number. Use the button to backspace if you make a mistake.
Include the area code, if needed. You hear one of the following signals.
• Single progress tone: Your call is being placed. The associated individual trunk or
Call button flashes slowly. Executive Display, Professional Display, and Model
8560 Phone users have the same options as described for outgoing calls on the pre-
vious page.
• Busy signals, then music: All of the trunks in the route group are busy. Do one of
the following:
1. Camp-on and wait for the trunk.
2. Request a callback (queue): The system places your station in a queue for
the trunk. When you hear ringing and the display shows TG XXXX (or group
name) IS NOW AVAILABLE, lift the handset; Inter-Tel phone users may also
need to press the fast flashing Call button or individual trunk button (or the
button). You hear dial tone and digits being dialed. The associated
individual trunk or Call button flashes slowly.
• Repeating reorder tones: You are restricted from the number dialed or from using
the route selected. The display shows INVALID OUTSIDE NUMBER or
RESTRICTED OUTSIDE NUMBER. If the number that you dialed does not
match any of the programmed ARS route group patterns, the display shows
UNABLE TO ROUTE CALL.
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