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System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Automatic Call Access
AUTOMATIC CALL ACCESS
This feature allows an Inter-Tel phone user to determine the way incoming calls are answered
by entering a feature code to select the type of call access. The four variations are as follows:
• No Automatic Call Access: The user hears intercom dial tone when the handset is lifted
and must press a Call or individual trunk button (or the button) to answer an
outside call, or press the button (or Call button, if there is no button) to
answer an intercom call.
• Automatic Intercom Call Access Only: The user can answer ringing intercom calls by
simply lifting the handset, but outside calls must be answered by pressing a Call button,
an individual trunk button, or the button.
• Automatic Outside Call Access Only: The user can answer ringing outside calls by lift-
ing the handset, but ringing intercom calls must be answered by pressing the
button (or Call button, if there is no button).
• Automatic Access For All Calls: The user can answer any ringing call by lifting the
handset. If no call is ringing, the user hears intercom dial tone when the handset is
lifted. (This is the way single-line sets work. When the system is in the default state, all
Inter-Tel phones have this type of call access.)
NOTE: In any of the above variations, Inter-Tel phone users may still receive handsfree
intercom calls (if enabled).
The selected option determines how all types of ringing intercom or outside calls (direct calls,
transferred calls, recalls, etc.) are answered. If more than one call is ringing at the station, the
first call received is the first answered.
When programmed for automatic outside call access, a station user with allowed answer, but
without ring in, for a ringing trunk must always press an individual trunk button for that trunk
or enter the Automatic Trunk Answer feature code (350) to answer the incoming call. Trans-
ferred calls and recalls can be answered by lifting the handset.
Camped-on calls cannot be answered by simply lifting the handset or pressing the Speaker but-
ton. For example, a station is programmed to automatically answer ringing outside calls, but
requires pressing the button to answer ringing intercom calls. If a private intercom call
rings in and is immediately followed by an outside call ringing in, the display shows the inter-
com call message, and the outside call camps on. The intercom call also camps on when the
handset is lifted. The user can then choose between the camped on calls by pressing either the
button or the Call or individual trunk button (or button).
The automatic call access options outlined below can be programmed at Inter-Tel phones only.
Single-line sets are designed to automatically answer ringing intercom and outside calls by lift-
ing the handset and cannot be changed.
T
O PROGRAM OUTSIDE CALL ACCESS:
To change the current outside call access option to its opposite (toggle on or off), enter
the Automatic Trunk Access On/Off feature code (360). You hear a confirmation tone.
The display shows AUTO TRNK ACCESS ON (or OFF).
T
O PROGRAM INTERCOM CALL ACCESS:
To change the current intercom access option to its opposite (toggle on or off), enter
the Automatic Intercom Access On/Off feature code (361). You hear a confirmation
tone. The display shows AUTO IC ACCESS ON (or OFF).
ANSWER
IC IC
ANSWER
IC
IC
IC
IC
ANSWER