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Page 179
System Features
AXXESS
®
ADMINISTRATOR’S GUIDE – January 2004
Placing Intercom Calls
d. If the called station is busy, the display shows (username) IS BUSY. You have the
following options (in addition to the menu buttons described previously):
1. Disconnect: Hang up and try later. If dialing handsfree (Inter-Tel phones
only), press the Speaker button to disconnect.
2. Camp on: Do not hang up, your call camps on. When the called station is
available, a private call is placed. Refer page 180 for details.
3. Request a callback (queue): This is similar to camping on except that you
hang up and wait for the busy station to be available. (For more information,
refer to page 181.) Executive Display, Professional Display, and Model 8560
Phone users can press the QUEUE menu button.
e. If you hear a repeating signal of four fast tones and a pause, the station is in Do-
Not-Disturb. You can use the Queue Callback feature or, if enabled on your phone,
use the Do-Not-Disturb Override feature to place a non-handsfree call to the station
by pressing the Special button and entering the Do-Not-Disturb Override feature
code (373) or pressing the OVERRIDE DND menu button.
f. If the called station is busy, in Do-Not-Disturb, or there is no answer, you can leave
a message waiting indication with the station itself or with the station’s message
center. For details, refer to page 182. Executive Display, Professional Display, and
Model 8560 Phone users can press the LEAVE MESSAGE or LEAVE VOICE
MAIL menu button.
g. If the called station is a busy phone, and if all the necessary conditions for OHVA
are enabled, you can complete the call using the Off-Hook Voice Announce fea-
ture. For a complete explanation of this feature, refer to page 187.